{"id":7361,"date":"2025-09-09T06:44:08","date_gmt":"2025-09-09T06:44:08","guid":{"rendered":"https:\/\/smartmouth.online\/?page_id=7361"},"modified":"2025-09-09T06:47:00","modified_gmt":"2025-09-09T06:47:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/smartmouth.online\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy \u2013 SmartMouth\u2122"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1. Who We Are<\/h2>\n\n\n\n<p>SmartMouth\u2122 is operated by <strong>DR. BEJENARI S.R.L.<\/strong>, a company registered in the Republic of Moldova, providing online dental consultations based on patient-submitted medical files.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. What Data We Collect<\/h2>\n\n\n\n<p>When using our website <strong><a href=\"http:\/\/www.smartmouth.online\">www.smartmouth.online<\/a><\/strong>, we collect and process personal data necessary to provide our services. This may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone\/WhatsApp number<\/li>\n\n\n\n<li>Panoramic X-rays (OPG), CBCT scans, intraoral photos<\/li>\n\n\n\n<li>Voluntary medical information (symptoms, treatment plans, health history)<\/li>\n<\/ul>\n\n\n\n<p>We do <strong>not<\/strong> collect sensitive payment data such as card numbers or CVV codes \u2013 these are handled exclusively by authorized payment processors.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Why We Collect Data<\/h2>\n\n\n\n<p>Your personal data is collected and used exclusively for legitimate purposes, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Evaluating your dental case and providing a professional second opinion<\/li>\n\n\n\n<li>Preparing and delivering reports (PDF and\/or video)<\/li>\n\n\n\n<li>Communicating with you regarding your order<\/li>\n\n\n\n<li>Issuing receipts and processing payments<\/li>\n\n\n\n<li>Improving our services and performing internal audits<\/li>\n\n\n\n<li>Providing updates, newsletters, or promotional information (only with your consent)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Legal Basis of Processing<\/h2>\n\n\n\n<p>Data is processed in good faith, in compliance with <strong>Law No. 133\/2011 on Personal Data Protection (Republic of Moldova)<\/strong> and the <strong>General Data Protection Regulation (EU 2016\/679 \u2013 GDPR)<\/strong>.<\/p>\n\n\n\n<p>Processing is carried out by mixed means (manual and automated) under conditions that ensure confidentiality, integrity, and security.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Data Retention<\/h2>\n\n\n\n<p>We retain personal and medical data for a maximum of <strong>90 days<\/strong> after the service is delivered, unless a longer period is required by law. Data may be deleted earlier upon your written request.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Data Security<\/h2>\n\n\n\n<p>We use commercial security measures to protect your data from unauthorized access, alteration, loss, or disclosure. Files are stored in secure, encrypted environments (e.g., Google Drive, Dropbox with restricted access).<\/p>\n\n\n\n<p>Despite our efforts, transmission of information over the internet or wireless networks cannot be guaranteed as 100% secure. By using our services, you acknowledge that you provide data at your own risk.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Data Sharing<\/h2>\n\n\n\n<p>SmartMouth\u2122 does not sell, trade, or disclose your personal data to third parties without your consent, except:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>when required by law (public institutions, courts, law enforcement), or<\/li>\n\n\n\n<li>to trusted contractual partners (e.g., payment processors) under strict confidentiality agreements.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. Your Rights<\/h2>\n\n\n\n<p>In accordance with GDPR, you have the following rights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Right to access your personal data<\/li>\n\n\n\n<li>Right to request rectification or erasure of your data<\/li>\n\n\n\n<li>Right to restrict or object to processing<\/li>\n\n\n\n<li>Right to withdraw consent at any time<\/li>\n\n\n\n<li>Right to file a complaint with the National Supervisory Authority<\/li>\n<\/ul>\n\n\n\n<p>Requests to exercise your rights should be sent to: <strong><a>contact@smartmouth.online<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Consent<\/h2>\n\n\n\n<p>By submitting your medical files and completing the online form, you expressly consent to the collection and processing of your personal and medical data for the purposes described above.<\/p>\n\n\n\n<p>You understand that the opinion provided by SmartMouth\u2122 is an <strong>orientative medical opinion<\/strong>, not a final clinical diagnosis, and does not replace an in-person dental consultation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Contact Information<\/h2>\n\n\n\n<p>For any inquiries regarding this Privacy Policy or your data, please contact us:<\/p>\n\n\n\n<p>SmartMouth\u2122 \u2013 DR. BEJENARI S.R.L.<br>Address: MD-2003, str. Liviu Deleanu 10\/2, ap.1, Durle\u0219ti, Chi\u0219in\u0103u, Republic of Moldova<br>Phone: +373 687 69994<br>Email: <a>contact@smartmouth.online<\/a><br>Website: <a href=\"http:\/\/www.smartmouth.online\">www.smartmouth.online<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Who We Are SmartMouth\u2122 is operated by DR. BEJENARI S.R.L., a company registered in the Republic of Moldova, providing online dental consultations based on patient-submitted medical [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7361","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/smartmouth.online\/en\/wp-json\/wp\/v2\/pages\/7361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartmouth.online\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartmouth.online\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartmouth.online\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smartmouth.online\/en\/wp-json\/wp\/v2\/comments?post=7361"}],"version-history":[{"count":1,"href":"https:\/\/smartmouth.online\/en\/wp-json\/wp\/v2\/pages\/7361\/revisions"}],"predecessor-version":[{"id":7362,"href":"https:\/\/smartmouth.online\/en\/wp-json\/wp\/v2\/pages\/7361\/revisions\/7362"}],"wp:attachment":[{"href":"https:\/\/smartmouth.online\/en\/wp-json\/wp\/v2\/media?parent=7361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}